Market leaders and their competitors are currently focused on accelerating business growth through quality management optimization using the software. There are several ways in which Quality Management Software (QMS) yields rich outcomes for your organization.
The Role of a QMS in an Organization
QMS software makes an entire toolkit available for auditing optimal performance, implementing workflows for achieving standards, setting quality objectives, and analyzing risks. It is insufficient to have sales and service, purchasing, production floor, and engineering operate independently for improving quality. Distributed systems are characterized by an inherent inefficiency that becomes essential to overcome. Instead, when an organization chooses to go ahead with an integrated approach towards data by facilitating a flow of data amongst departments, it brings value to business-critical decision making. Enterprise Quality Management Systems (EQMS) is characterized by a greater scope than QMS software and span quality management practices through the supply chain.
Top Features that Quality Management Software Should Have
- Compliance Control
Auditing, reporting, scheduling, planning, and documentation for meeting compliance standards
- Quality Planning
Quality objectives may be set across a range of parameters, such as durability metrics, measurement deviations, defect rates, and cycle times.
- Risk Management
Using reporting tools that inculcate complex what-if scenarios helps with a reliable analysis to calculate potential costs for quality exceptions. QMS software should facilitate predicting service and failure rates and their financial implications. Flexible reporting tools help with the requisite communication of information.
- Workflow Management
With workflow management tools, all processes associated with manufacturing an end product can be defined. Implements such as alerts and reminders improve quality. Determination of corrective measures can be made ahead of time, and response patterns can be mapped.
- Corrective Action/Preventative Action (CAPA)
Monitoring, reporting, and task assignment are a few of the top tools that manage corrective actions. They ensure the implementation of the most feasible response when quality deviates beyond the pre-defined standards.
- Parts Non-conformance
The functionality for parts non-conformance may be in the format of a database for metrics of standard parts. It may alternately include advanced monitoring controls, which will integrate with operational equipment.
- Approval Management
Employing a coordinated approach for managing approvals and submitting requests saves time. This ensures that consistent process reviews occur as and when required.
- Inspections and Audits
A QMS simplifies defining, scheduling, and executing inspections and audits. They optimize quality management processes and streamline the processes for meeting compliances.
- Document Management
QMS includes tools for document management that facilitate collaboration, coordinate data management, and enhance relevant documentation accessibility in real-time, from anywhere in the world.
Robust and flexible reporting tools are a must for any QMS and give decision-makers easy access to KPIs or data to gauge them. Performance dashboards bring value to business-critical decision making.
Top Benefits of Using a Good QMS
- Meeting regulatory compliance
Meeting compliances is a must because it makes a company’s products come by as reliable. It further helps avoid penalties and meet eligibility requirements for bid considerations.
- Risk reduction
Unprecedented error corrections, defects, and errors are a threat to a business’s financial health. Enhanced quality management helps overcome such risks. This may come in the format of quantifying financial risks associated with quality exceptions.
- High customer satisfaction rates
High customer satisfaction rates imply higher sales, customer retention rates, repeat customers, and more business. This is a natural result of quality products and services arising from streamlined processes and business-critical insights.
- Overcoming inefficiency
Products that are defective or unsold meet no purpose and are counterproductive. Such cases are mitigated by using a QMS.
EQMS by Harrington Group International is a top performer on the parameters mentioned above. It’s a trusted product that persistently enables a range of organizations across domains to find success. That is why we recommend EQMS by Harrington Group International as the Best QMS software in 2020.